To do this, you will need to follow these steps: Once all the steps above have been completed, you will need to load your computer into Safe Mode with Networking. Ensure you choose the restart later option on the final screen. Once the latest installer has been updated ensure you do not reboot right away. If you are using Windows XP, please install the latest version of the Windows Installer (4.5) from here: Once you have downloaded the file and extracted the contents, double click each file to add it to your Windows Registry. This file is a ZIP file containing one (1) registry merge file. Please download the following file located below attached to this article, named Safe Mode Install Services.zip If possible, print out the directions as you may not be able to access this information from Safe Mode.*** Note***Please read all directions before starting. This will ensure no other application or service is running that may interfere with your installation.Īs safe mode is a troubleshooting environment, we need to make certain changes to ensure you are able to start and complete an installation. Safe Mode is a mode in which Windows loads only the bare minimum services and applications to start up. In these situations you may wish to try installing the software in Safe Mode. Often there are other contributing factors that can affect your installation such as security software, anti spyware software, programs that load on start up, or services that start up with other applications. When installing our software you may receive error messages such as "fatal error" or "system not modified".
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